Neocrm – Products

From Marketing, Sales to Service
Connect with Your Customers Like Never Before

Marketing Cloud

Drive better results – from customer acquisition to advocacy – with Marketing Cloud. Generate more leads through both online and offline channels. Increase lead quality and conversion rates with lead nurturing and scoring. Achieve alignment with sales teams and maximize end-to-end marketing campaign ROI. Build deeper engagement with customers leveraging the power of WeChat and other trending local social media platform.

Empower sales teams and external partners to close deals faster and increase win-rate with the total solution of sales force automation. Increase productivity, improve team performance and accelerate sales process, driving overall revenue growth.

Sales Cloud

Manage key data points such as sales activities, leads, opportunities, orders, invoices and payments effortlessly with the automated Lead-to-Cash processes.
Enable sales teams to access key information and collaborate anytime, anywhere, and improve overall sales efficiency with native mobile and social capabilities.

Partner Cloud

Enable external sales partners to sell more and operate more efficiently. Create delightful experiences for individual partners with highly customizable partner portal.

Streamlines the entire service process with unified omnichannel service platform. Increase efficiency, reduce operational cost and improve customer experience, ultimately boosting customer satisfaction and business growth.

Customer Service Cloud

Enable service agents to provide personalized experiences to customers through omni-channel customer service portal. Improve productivity, efficiency and service quality through unified customer workbench, knowledge base, service bot and advanced case management.

Field Service Cloud

Optimize operations and extend exceptional field services to customers. Provide field service workforce with a native mobile app, so that they can collaborate and obtain critical customer/asset information anytime anywhere, increasing the service success rate and improving customer experience.

Business Analytics

Make smarter, data-driven decisions and take preemptive actions with our Business Analytics Cloud, a platform designed to be agile and easy-to-use, with a very low learning curve. Create your own custom reports, analyze data and gain insights from anywhere and at any time, with easy-to-access mobile and web portals.


Help ITs and ISVs build custom applications with significantly less time and lower cost using our PaaS solution. Achieve faster time-to-market and better quality through a full suite of development tools such as SDKs, Sandbox, and mobile UI configurator.

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