Neocrm – Reshape Your Customer Experience

Reshape Your Customer
Experience

One Platform. Marketing, Sales, Service. Grow your revenue by engaging with your customers like never before.

With Neocrm’s mobile-first CRM solution
you can focus on what really matters

icon_marketing

Marketing Cloud

Gain data-driven and fully connected customer engagement at scale

icon_sales

Sales Cloud

Streamline lead-to-cash process Accelerate sales performance and drive business growth

icon_partner

Partner Cloud

Establish highly efficient sales channel and achieve win-win outcomes with your channel partners

icon_customerservice

Customer Service Cloud

Deliver personalized, superior customer experiences across channels

icon_fieldservice

Field Service Cloud

Improve your field service quality and customer satisfaction

icon_business

Business Analytics Cloud

Make smarter decisions with actionable insights

icon_paas

PaaS

Build highly customizable business logic and engaging user experiences

Industry Solutions

  • Automotive
  • High-tech and Software
  • Internet
  • Hardware and IT Infrastructure
  • Financial Services
  • Education
  • Home Furnishing Services
  • Retail
  • Large Equipment Manufacturing
  • Electronic Devices
  • Medical Services and Devices
  • Electronic Instruments
  • Instrumentation
  • General Equipment
  • Professional Services
  • Logistics

Success Stories

“We have been looking into other vendors including well-known global brands, but we chose Neocrm because of their outstanding product and service offerings.”

——Luguo Huang
Director of Key Account Sales Operations|Lenovo

“We chose Neocrm because it not only provides the best of breed sales and services functional modules, but also offers a powerful platform that allows us to customize business logics and workflows to meet our business transformation needs.”

——Hongfei Quan,
Head of Customer Services|SBW Group

“We fully evaluated Neocrm functional capabilities of sales, services and business intelligence. The result pleasantly surprised us since Neocrm provides even better overall solutions than well-known global brands.”

——Han Zhao
Global IT Director|Hikvision

Trusted by Enterprise Companies

Why Neocrm

We are the only Chinese CRM vendor selected in Gartner‘s Sales Force Automation Magic Quadrant for a consecutive 5 years since 2017.

We are one of the fastest-growing CRM vendors among all CRM vendors evaluated by Gartner’s Sales Force Automation Magic Quadrant.

Our top-rated Professional Service and Customer Success teams provide all level of professional support throughout your customer lifetime, from on-boarding, implementation, technical support and professional consulting.

Our leadership team brought in many years of in-depth product and execution experiences at leading companies in the CRM industry, including but not limited to SAP, Oracle, Salesforce and Accenture. Their leadership and rich industry experience will help ensure the delivery of enterprise-level products and services to our customers, which leads to ultimate customer satisfaction.

We are well funded by top-tier venture capital firms including Sequoia Capital, Matrix Partners, and Tencent Corporate Venture. By leveraging the strategic alliance with Tencent, Neocrm has become the market leader in China’s SaaS enterprise software sector.

Neocrm is a new-generation enterprise CRM product suite powered by the cutting-edge mobile, social, cloud, and AI technologies. We build a “Dual Middle Platform” architecture – Customer Data Platform and Business Component Platform – that provide packagable data and business components for integration partners and companies to build solutions tailored for their specific business needs.

Build your custom solutions on Neocrm, a highly flexible CRM platform, to drive your digital transformation, grow your revenue, and achieve ultimate customer satisfaction

Contact Us for more Information

Contact us via e-mail or online enquiry form and we will get back to you as soon as possible.